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Terms of Service

Last updated 27 September 2026

Using HolistiPro

You need an account to use the app, and you're responsible for keeping your login secure and the information in your account accurate.

Subscription and billing

Every plan starts with a 7-day free trial. After the trial, your chosen plan is billed monthly until you cancel. You can change or cancel your plan at any time from the Billing page, and access continues to the end of the period you've paid for. If HolistiPro isn't right for you, email support@holistipro.com within 30 days of your first payment and we'll refund that payment in full.

Your records

You own the records you enter. You're responsible for having the consent you need to work with each animal or person and to store their information in the app.

Clinical responsibility

HolistiPro is record-keeping and practice-management software. It does not provide veterinary or medical advice, and the practitioner remains solely responsible for the care they provide.

Availability

We work to keep the service running reliably, but we can't guarantee uninterrupted access. Scheduled maintenance and provider outages may occasionally affect the app.

Contact

Questions about these terms? Email support@holistipro.com and we'll get back to you.